T3 Technology Support Associate I

EquipmentShare(1 month ago)

Kansas City, KSOnsiteFull TimeMedior$67,052 - $90,804 (estimated)Technical Support

About this role

The T3 Technology Support Associate I at EquipmentShare provides front-line support for internal and external customers from the T3 office in Kansas City, KS. The role handles multi-channel inquiries (phone, chat, email), supports the proprietary T3 platform, and ensures timely, professional customer interactions. This is a customer-facing position focused on delivering exceptional service and collaborating with teams to resolve issues and improve processes.

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Required Skills

Customer Service
Multi Channel
Phone Handling
Email Support
Chat Support
Troubleshooting
T3 Platform
G Suite
Communication Skills
Active Listening

+7 more

Qualifications

High School Diploma
Associates Degree
Background Check
Drug Test (Conditional)

About EquipmentShare

equipmentshare.com

EquipmentShare is a technology‑enabled construction equipment rental and services company that provides access to the newest construction equipment and tools from a nationwide network (348 locations). It pairs on‑demand rentals with telematics and fleet‑management software to track assets, optimize utilization, schedule maintenance, and manage jobs. Contractors and construction businesses use EquipmentShare’s combined physical fleet and software platform to reduce downtime, control costs, and improve productivity across projects.