Platform Technology Support- Analyst
iCapital
About this role
iCapital is hiring an Analyst for its Platform Technology Support team to support a growing client base of financial advisors and individual investors using the company’s integrated platform. The role is client-facing and focuses on delivering a best-in-class user experience in a fast-paced, collaborative, entrepreneurial environment across multiple locations. The position partners closely with internal teams to address platform-related technical issues and improve the overall support experience.
Skills
Qualifications
About iCapital
icapital.comiCapital is a financial technology and distribution platform that powers access to alternative investments—private equity, hedge funds, structured products and annuities—for financial advisors, wealth managers and asset managers. The company combines a marketplace, technology infrastructure and operational services to help advisors incorporate alternatives at scale and help asset managers open new channels of distribution. iCapital also provides due diligence, reporting and compliance support to streamline onboarding, transactions and ongoing portfolio administration.
Recent company news
iCapital® Announces Strategic Expansion of Solutions for Asset Managers With the Acquisition of Passthrough
1 month ago
iCapital Opens New Office in Miami
Jan 9, 2026
Snowboard and iCapital® Announce Partnership to Champion Excellence of Teams
Oct 23, 2025
iCapital® Announces Strategic Investment in Tangible Markets, Partners to Deliver Scalable Liquidity Solutions for Alternative Investment Funds
Sep 8, 2025
iCapital taps Fidelity veteran Gary Gallagher as president
Jan 13, 2026
About iCapital
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for iCapital.
Salary
$60k – $70k
per year
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