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Customer Support Associate at Spark Advisors - ApplyBlast

Customer Support Associate

Spark Advisors

1 year ago

4.9 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

The Customer Support Associate at Spark serves as a frontline contributor to the company’s mission of improving Medicare navigation by supporting advisors and clients and ensuring a high-quality customer experience. The role partners with the Customer Experience Manager and cross-functional teams to maintain service standards and support a growing broker and beneficiary base. This is a remote-first, full-time hourly position with a U.S.-only location requirement and a preference for candidates in the Pacific or Mountain time zones.

Skills

Qualifications

High School Diploma or Equivalent

About Spark Advisors

sparkadvisors.com

Headquarters

New York, New York, United States

Company Size

51-200 employees

Founded

2020

View Profile

Spark Advisors is the country's fastest-growing Medicare NMA (National Marketing Association), offering an all-in-one platform for Medicare brokers, agency principals, and call center operators. Their platform covers agency management, a Medicare CRM, lead data capture, commission reconciliation, AI-powered churn defense, and performance reporting. Spark also provides operational support services and fosters community through its Independent Medicare Network, helping Medicare agencies recruit, grow, and retain clients more efficiently.