Platinum Support Account Manager - Sr

Sprinklr(2 months ago)

RemoteFull TimeMedior$84,309 - $113,525 (estimated)Customer Support

About this role

A technical, customer-facing role at Sprinklr supporting enterprise clients of its unified CXM platform to drive platform adoption and customer satisfaction across regions. The position partners with cross-functional teams and serves as a primary technical advocate for clients operating across U.S. and LATAM time zones.

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Required Skills

Contact Center
VoIP
SIP
RTP
WebRTC
CTI
IVR
SBC
Wireshark
Salesforce

+8 more

Qualifications

Bachelor’s Degree in Engineering
Bachelor’s Degree in Computer Science

About Sprinklr

sprinklr.com

Unify your front-office teams, tools and touchpoints with Sprinklr's AI-powered customer experience management platform. Eliminate the chaos of using multiple CX tools.

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