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Player Support - Tier 1 at Side - ApplyBlast

Player Support - Tier 1

Side

2 months ago

3.3 on Glassdoor

Remote

Contract

Junior

0 applicants

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About this role

An entry‑level, contract position based in Colombia that works remotely to provide Tier 1 player support for a computer games company. The role involves handling basic customer service inquiries and assisting players with initial issues.

Responsibilities

Respond to player inquiries via chat
Document and resolve support tickets
Escalate complex issues to higher tiers

Skills

About Side

side.com

Headquarters

San Francisco, California, United States

Company Size

201-500 employees

Founded

2017

View Profile

Side is a real estate brokerage platform that partners with top-performing agents and teams, providing the brokerage infrastructure and support they need to build and scale independent, locally branded practices. It combines technology (CRM, transaction management, data and analytics), marketing, recruiting, compliance and back‑office services to streamline operations and grow production. Positioned as an alternative to traditional brokerages and franchises, Side emphasizes agent autonomy while offering centralized resources, business advisory, and optional access to capital.