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Pleno Key Account Executive at DiDi - ApplyBlast

Pleno Key Account Executive

DiDi

21 days ago

3.8 on Glassdoor

Sao Paulo, Sao Paulo, Brazil

Hybrid

Full Time

Medior

0 applicants

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About this role

The Pleno Key Account Executive manages a portfolio of medium-sized regional accounts for 99Entrega, focusing on client retention, account health, and organic growth. This role involves building strong relationships with regional logistics and operations managers, ensuring delivery performance meets SLAs, and identifying upsell and cross-sell opportunities. The position requires proactive commercial management and collaboration with internal teams to resolve operational bottlenecks and drive business performance across Brazil.

Responsibilities

Manage daily interactions with regional CKA clients to expand delivery routes and increase transaction volume
Track daily fulfillment rates and operational SLAs to proactively address client friction and prevent churn
Conduct periodic business reviews with clients to present performance reports and commercial optimization proposals

Skills

About DiDi

didiglobal.com

Headquarters

China

Company Size

10001+ employees

Founded

2012

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DiDi is a global mobility technology company best known for its ride-hailing and transportation platform. Through its app, the company offers services such as taxi hailing, private car rides, carpooling, bike sharing, freight, and related mobility solutions, while also investing in AI, autonomous driving, and smart transportation technologies. DiDi operates in the transportation and mobility technology industry.