Manager - Key Accounts

Razorpay Software Private Limited(2 months ago)

Mumbai, IndiaOnsiteFull TimeManager$103,343 - $137,744 (estimated)Sales

About this role

The Key Account Manager at Razorpay is responsible for sustaining and nurturing relationships with high-value B2B clients to drive revenue and account growth. The role focuses on ensuring client satisfaction, conducting periodic business reviews, and expanding account penetration through cross-sell and upsell. The position requires close collaboration with internal teams to resolve client issues and meet service-level expectations.

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Required Skills

Account Management
Relationship Building
Cross Selling
Upselling
Business Reviews
Client Meetings
KPI Achievement
CRM Management
Escalation Resolution
SLA Monitoring

About Razorpay Software Private Limited

razorpay.com

Razorpay is an Indian fintech and payments platform that provides payment infrastructure to help businesses accept and disburse online payments across cards, netbanking, UPI, wallets and more. Its product suite extends beyond a core payment gateway to include subscriptions and invoicing, payouts and marketplace tooling, corporate banking (RazorpayX), and working-capital/lending solutions. Razorpay emphasizes developer-friendly APIs, quick onboarding, integrations, fraud prevention and compliance to serve merchants from startups to large enterprises across India.