Premier Success Manager-10010

Extreme Networks(14 days ago)

Tokyo, JapanOnsiteFull TimeSenior$119,766 - $161,845 (estimated)Professional Services

About this role

The Premier Resident Engineer (PRE) at Extreme Networks is a full-time, customer-embedded technical resource based in Japan who represents Extreme onsite to support and implement the company’s networking products and solutions. The PRE serves as a trusted advisor to customers and a liaison between sales, engineering, and support teams to ensure deployments meet functional requirements and deliver successful outcomes. The role emphasizes deep product knowledge, customer engagement, and driving operational excellence across production networks.

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Required Skills

Network Design
Deployment
Troubleshooting
SD-WAN
Switching
Routing
Lab Replication
Customer Communication
Escalation
Training

+2 more

Qualifications

BS in Computer Science
CCNA
CISSP
CCIE
CWTS
CWNA

About Extreme Networks

extremenetworks.com

Extreme Networks is a networking company that provides cloud-managed wired and wireless infrastructure, SD‑WAN, switching, and data center solutions for enterprises, service providers, and large organizations. Its platform (ExtremeCloud IQ) delivers AI-driven management, analytics, automation, security, and telemetry to simplify operations and improve network performance. The company emphasizes scalable, flexible cloud networking and subscription/managed-service delivery to support digital transformation across campuses, branch, and cloud environments.