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Principal Customer Success Manager at Couchbase, Inc. - ApplyBlast

Principal Customer Success Manager

Couchbase, Inc.

7 months ago

United States

Onsite

Full Time

Senior

0 applicants

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About this role

The Principal Customer Success Manager at Couchbase manages strategic and enterprise customer relationships to ensure successful adoption, value realization, and long-term retention of Couchbase's database and data platform solutions. This role partners with Sales, Support, Product, and Professional Services to help customers deploy and scale Couchbase in mission-critical production environments.

Skills

Qualifications

8–10 years of experience in Customer Success, Technical Account Management, Account Management, or similar customer-facing rolesExperience supporting enterprise SaaS, database, or infrastructure platformsAbility to work with technical stakeholders such as developers, architects, and engineering teamsStrong communication and relationship management skillsExperience with CRM and customer success platforms (e.g., Salesforce, Gainsight)

About Couchbase, Inc.

couchbase.com

Headquarters

San Jose, California, United States

Company Size

501-1000 employees

Founded

2009

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Couchbase, Inc. is a software company that develops Couchbase, a distributed NoSQL database platform for building and operating modern applications. Its products support transactional, analytical, mobile, and edge workloads across cloud and on-premises environments.