Principal Presales Engineer
Twilio(12 days ago)
About this role
A Senior Solutions Engineer on Twilio Communications APJ focused on shaping next-generation customer engagement experiences that combine voice, messaging, AI, and human-assisted interactions. The role partners with customers and internal teams to translate business intent into scalable solutions on Twilio’s Customer Engagement Platform. It is a remote-based position in Australia supporting enterprise engagements across the APJ region.
Required Skills
- Solutions Engineering
- Pre-Sales
- VoIP
- SIP
- Messaging APIs
- Conversation Design
- Prototyping
- Figma
- UX Design
- AI Integration
+2 more
About Twilio
twilio.comTwilio is a cloud communications and Customer Engagement Platform that provides developer-friendly APIs and AI-enabled tools for building messaging and voice experiences. Its services let businesses send SMS and WhatsApp, run programmable voice, manage email, and orchestrate omnichannel customer workflows and contact center interactions. Companies choose Twilio for its scalable global infrastructure, rich data and AI integrations, and comprehensive developer tooling that accelerates communication-led applications.
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