Principal, Product Design

Nextiva(12 days ago)

RemoteFull TimeSenior$170,635 - $227,148 (estimated)Product Design

About this role

Nextiva is seeking a Principal, Product Design to lead design initiatives across their customer service enterprise segment. The role involves collaborating on all aspects of design processes, conducting user research, and designing AI-powered tools to improve customer interactions. This position offers an opportunity to work in a forward-thinking, innovative environment focused on redefining customer experiences.

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Required Skills

Figma
HTML
CSS
JavaScript
React.js
AWS
Python
User Testing
UI Design
UX Design

About Nextiva

nextiva.com

Nextiva is a unified customer experience management platform that unites every conversation across the customer journey, providing a single business communications system for voice, video, chat, social media, and email. It offers industry-leading business phone service, team collaboration tools, omnichannel CX features, and AI-powered contact center solutions. Founded in 2006, Nextiva focuses on integrated, scalable communications and customer-experience tools to help businesses streamline support and collaboration.

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