Customer Success Specialist
Nextiva(11 days ago)
About this role
Nextiva is seeking a Customer Success Specialist to guide customers through onboarding and ongoing adoption, aiming to deliver exceptional customer experiences and drive business growth. The role involves building relationships, solving problems, and contributing to continuous improvement within a SaaS environment.
Required Skills
- Customer Success
- Onboarding
- Relationship Management
- Solution Selling
- Product Adoption
- Customer Retention
- Account Management
- Support
- SaaS
Qualifications
- Bachelor's degree in Management, Program Management, or a related field
About Nextiva
nextiva.comNextiva is a unified customer experience management platform that unites every conversation across the customer journey, providing a single business communications system for voice, video, chat, social media, and email. It offers industry-leading business phone service, team collaboration tools, omnichannel CX features, and AI-powered contact center solutions. Founded in 2006, Nextiva focuses on integrated, scalable communications and customer-experience tools to help businesses streamline support and collaboration.
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