Nextiva

Technical Support Representative (Weekend/Day Shift)

Nextiva(12 days ago)

RemoteFull TimeJunior$60,443 - $80,752 (estimated)Customer Support
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About this role

Nextiva is seeking a Technical Support Representative to deliver high-quality customer service and support for their technology systems. The role involves troubleshooting, maintaining hardware and software, and ensuring customer satisfaction through professional communication and problem-solving. It is an entry-level position focused on learning and growing within the company.

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Required Skills

  • Customer Service
  • Troubleshooting
  • Networking
  • Hardware
  • Support
  • Communication
  • Technical Skills
  • Problem Solving
  • Windows
  • Mac
Nextiva

About Nextiva

nextiva.com

Nextiva is a unified customer experience management platform that unites every conversation across the customer journey, providing a single business communications system for voice, video, chat, social media, and email. It offers industry-leading business phone service, team collaboration tools, omnichannel CX features, and AI-powered contact center solutions. Founded in 2006, Nextiva focuses on integrated, scalable communications and customer-experience tools to help businesses streamline support and collaboration.

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