Principal Project Operations Analyst

TTEC Digital(1 month ago)

RemoteFull TimeSenior$111,084 - $149,445 (estimated)Project Operations

About this role

The Principal Project Operations Analyst at TTEC Digital is a senior member of the Project Operations team focused on supporting digital project delivery and ensuring accurate financial and contractual setup within PSA and ERP systems. The role serves as a liaison between project operations, accounting, delivery, sales, and compliance teams to maintain data integrity and contract compliance. It includes ownership of project change order processes, departmental reporting, and mentoring junior operations staff. The position is remote-eligible for candidates in specified U.S. states and may require occasional after-hours work but no travel.

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Required Skills

Project Accounting
Contract Management
ERP Integration
PSA Administration
Billing Management
Revenue Recognition
Forecast Reconciliation
Budget Management
Resource Assignment
Milestone Billing

+20 more

Qualifications

College Degree

About TTEC Digital

ttecdigital.com

TTEC Digital is a global customer experience technology and contact center solutions provider that helps companies design, build, and operate modern customer service programs. It offers cloud contact center platforms, omnichannel engagement, conversational AI, analytics, workforce engagement and integration services to optimize interactions across digital and voice channels. TTEC Digital combines CX consulting, implementation and managed services to help enterprises improve satisfaction, reduce costs and accelerate digital transformation.