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© All Rights Reserved. ApplyBlast.com
Ingram Micro
The Principal Support Engineer is a senior technical expert responsible for resolving complex customer issues through advanced troubleshooting, API analysis, and Datadog monitoring. This high-visibility role leads high-severity escalations, collaborates with Engineering and Product teams to eliminate root causes, and improves customer experience and operational efficiency. The position requires strong ownership, urgency, and the ability to translate technical problems into actionable solutions for customers and stakeholders.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ingram Micro.
Ingram Micro didn’t post a salary, so this is our estimate from similar listings.