Principal Technical Account Manager

Bloomreach

3 months ago

4.6 on Glassdoor

Remote

Full Time

Senior

8 applicants

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About this role

The Principal Technical Account Manager is a strategic, client-facing leader who provides deep technical expertise and product guidance to Bloomreach’s top ecommerce accounts. The role focuses on ensuring platform capabilities are effectively implemented and leveraged across search, personalization, and related use cases while partnering closely with Customer Success and Account teams. The PTAM acts as a trusted advisor to executive and technical stakeholders and helps drive long-term customer value and adoption.

Skills

About Bloomreach

bloomreach.com

Bloomreach is an AI-powered ecommerce experience platform (branded as an "agentic platform" for personalization) that unifies real-time customer and product data so businesses understand what customers really want. Powered by Loomi AI, it delivers real-time, omnichannel personalization that adapts as customers shop to create more relevant product discovery and buying journeys. By connecting that customer understanding to every channel, Bloomreach helps retailers unlock new paths to purchase, boost revenue, and build long-term loyalty. Customers choose Bloomreach for scalable, data-driven personalization that drives faster growth and greater profitability.