Problem Management - Manager
M&G plc(20 days ago)
About this role
The Problem Manager at M&G Global Services India is responsible for overseeing Problem Management across M&G Technology in India, ensuring compliance with central policies, standards, and governance. The role supports Service Integration & Management (SIAM) across multiple suppliers and works with internal teams and strategic partners to maintain stability and reliability of technology services.
Required Skills
- Problem Management
- Incident Management
- Root Cause
- SIAM
- ITSM
- ServiceNow
- Vendor Management
- SLA Management
- Governance
- Reporting
+2 more
Qualifications
- Graduate
- ITIL Foundation
- ITIL Intermediate
About M&G plc
mandg.comM&G plc is an international leader in savings and investments with more than five million customers
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