ProCare Customer Service Representative (m/w/d)
Stryker(1 month ago)
About this role
A ProCare Customer Service Associate at Stryker handles repair order processing for service technicians and external service partners for Emergency Care products. The role manages repair and work orders, loaner device administration, returns and billing interactions, and maintains documentation and KPI reporting. It also supports process improvements and coordinates with internal teams and external customers across (European) projects.
Required Skills
- Repair Order Handling
- Loaner Management
- Returns Coordination
- Order Management
- Invoice Management
- Customer Communication
- Documentation
- KPI Reporting
- Process Improvement
- Project Support
+3 more
Qualifications
- Commercial Vocational Training (e.g., Office/Industrial Clerk)
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