Process Excellence Manager

Affirm(20 days ago)

RemoteFull TimeSenior$115,000 - $170,000Operations

About this role

A Process Excellence Manager at Affirm is a senior individual contributor on the Shared Services team within the Operations organization, focused on improving and standardizing business processes across the company. The role supports Affirm’s mission by ensuring operational readiness and alignment with strategic goals in a regulated fintech environment.

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Required Skills

Program Management
Continuous Improvement
Product Operations
Dispute Management
Stakeholder Engagement
Six Sigma
Process Mapping
Workflow Analysis
Strategic Planning
Risk Management

+5 more

Qualifications

Six Sigma Certification
Project Management Certification
Design Thinking Certification

About Affirm

affirm.com

Affirm is a fintech company that provides point-of-sale “buy now, pay later” financing, letting consumers split purchases into options like interest-free Pay in 4 or longer-term loans with transparent pricing. It emphasizes no hidden fees and shows the total cost upfront so shoppers can choose flexible payment plans with lower payments. Merchants integrate Affirm at checkout via APIs and partnerships to offer financing, improve conversion, and manage underwriting and payouts. Consumers can manage plans and payments through Affirm’s app and online tools.