Process Specialist (Starlink Customer Operations)

SpaceX(10 days ago)

Bastrop, TXOnsiteFull TimeSenior$80,000 - $110,000Customer Operations

About this role

Join SpaceX's Starlink program as a Process Specialist, focusing on improving customer operations and internal processes. The role involves coordinating projects, enhancing workflows, and working cross-functionally to support the deployment of satellite broadband services.

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Required Skills

Process Improvement
A/B Testing
Data Analysis
Workflow Mapping
Customer Operations
SQL
VBA
Lean Manufacturing
Project Management
Troubleshooting

About SpaceX

spacex.com

SpaceX is an aerospace manufacturer and launch services company that designs, manufactures, and launches advanced rockets and spacecraft. Founded in 2002 to revolutionize space technology and ultimately enable human life on other planets, it developed the Falcon 9 and Falcon Heavy rockets, the Dragon crew/cargo spacecraft, and the next‑generation Starship — with a strong emphasis on reusable boosters. SpaceX provides commercial and government launch services (including crewed ISS missions, satellite deployments and rideshares) and operates the Starlink broadband constellation. The company is known for rapid iterative development and cost‑reduction through reuse to expand access to space.

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