Product Adoption Expert
Zoom(2 months ago)
About this role
The Product Adoption Expert drives product adoption and maximizes business value across Zoom’s portfolio by acting as the liaison between Product, Marketing, and Customer Success. The role focuses on scaling best-in-class onboarding, workflows, and use cases and ensuring adoption-ready materials are available for customer and CSM engagements. It supports launches and provides strategic input to product teams based on adoption patterns and customer feedback.
Required Skills
- Product Expertise
- Customer Enablement
- Onboarding
- Program Management
- Cross-Functional
- Workshop Facilitation
- Asset Development
- Adoption Strategy
- Product Feedback
- Webinar Delivery
About Zoom
zoom.usModernize workflows with Zoom's trusted collaboration tools: including video meetings, team chat, VoIP phone, webinars, whiteboard, contact center, and events.
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