About this role
A Product Designer at Front will enhance the user experience of their AI-powered customer service platform by collaborating with cross-functional teams, including Product Management and Engineering, throughout the product development lifecycle. This role involves designing product experiences across web, desktop, and mobile platforms, creating mock-ups and prototypes, and maintaining design systems to drive impactful solutions that align with user needs and business goals. Candidates should have over 5 years of experience in product design and a strong portfolio demonstrating UI/UX skills, particularly in complex technical systems or AI-driven experiences.
Required Skills
- Product Design
- User Experience
- Interaction Design
- Visual Design
- Collaboration
- Prototyping
- Design Systems
- Communication Skills
- Empathy
- Feedback
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About Front
front.comFront is a customer operations platform that integrates AI and human support to enhance customer experience. It streamlines communication across various channels, including email, SMS, and live chat, ensuring that each customer interaction is efficient and personalized. The platform is designed for customer-first teams, providing tools for automation, analytics, and collaboration to manage inquiries and support requests effectively. With Front, businesses can deliver exceptional service at scale, supported by powerful AI-driven insights and workflows.
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