Product Insights Analyst
Flip(20 days ago)
About this role
A Product Insights Analyst (CX) at Flip is a data-focused product role that serves as the primary source of truth for product and customer experience performance. The role contextualizes real-world call and usage signals to inform Product and Customer Success priorities and measurements while reporting to the Product Lead.
Required Skills
- SQL
- Data Analysis
- Product Analytics
- Customer Analytics
- A/B Testing
- Data Visualization
- Stakeholder Management
- Communication
About Flip
flipcx.comFlip is a Voice AI company that builds voice-enabled experiences for eCommerce and transportation brands. They help retailers and transport operators deploy conversational interfaces—for customer support, voice shopping, booking and tracking—to improve customer experience and engagement. Flip focuses on integrating voice technology into brands’ existing systems to drive faster service, higher conversions, and more personalized interactions.
