Product Manager
Console(2 months ago)
About this role
As a Product Manager at Console, you will lead the end-to-end product lifecycle for AI-driven IT support automation tools integrated with Slack. Your responsibilities include understanding customer needs, solving complex product challenges, and collaborating with cross-functional teams to shape product strategy and enhance user experience. With a strong focus on innovation, you will help define product culture and establish Console as the definitive operating system for operations teams.
Required Skills
- Product Lifecycle Management
- Customer Understanding
- Innovation
- AI Integration
- UX Design
- Market Strategy
- Technical Background
- Cross-Functional Collaboration
- Leadership
- Problem Solving
+6 more
About Console
www.console.coConsole is a cutting-edge tool designed to streamline IT support teams' workflows by helping them achieve "Inbox Zero." It leverages AI Agents to automatically resolve over 50% of support requests directly within Slack, adapting to the unique processes of each company. By implementing Console, organizations can enhance efficiency, reduce response times, and free up valuable resources for more complex issues.