Product Operation Manager - Customer Experience
Dun & Bradstreet
About this role
A Product Operations Manager for Customer Experience at JD.com is responsible for creating and optimizing customer journeys, supporting cross-functional collaboration, and turning ambiguous problems into actionable plans. The role involves working with multiple teams to develop operational processes, product flows, and frameworks that enhance the customer experience and support the company's growth.
Skills
About Dun & Bradstreet
dnb.comDun & Bradstreet provides commercial data, analytics, and insights that help organizations meet sales and marketing goals, manage global supply chains, and mitigate credit risk. Backed by nearly two centuries of business data, D&B offers authoritative company intelligence, standardized firmographics, risk scores, and identifiers to support customer acquisition, supplier management, and compliance. Their platforms and APIs deliver global coverage and analytics to power finance, procurement, and go-to-market decision-making. Businesses rely on D&B for scalable, data-driven solutions that improve operational and strategic performance.
Recent company news
NerdWalletDUNS Number: What It Is and How to Get One
4 days ago
Stock TitanDNB - Dun & Bradstreet Holdings Latest Stock News & Market Updates
3 days ago
Yahoo FinanceIs FedEx (FDX) Quietly Becoming a Data Company Through Its Dun & Bradstreet Partnership?
3 weeks ago
PR NewswireDun & Bradstreet Signals New Era for Enterprise AI with Launch of D&B.AI Suite of Capabilities
Oct 16, 2025
The Business StandardPathao, Dun & Bradstreet sign mou on corporate ‘business rides’ service
9 hours ago
About Dun & Bradstreet
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Dun & Bradstreet.
Salary
$60k – $90k
per year
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