About this role
Hatch is an AI-powered customer engagement platform that helps home services businesses improve communication with customers. The company is seeking a Security Engineer to enhance its security measures across applications and infrastructure, ensuring data protection and compliance.
Required Skills
- Security Controls
- Security Assessments
- Penetration Testing
- Vulnerability Scanning
- Cloud Security
- AWS
- OWASP Top 10
- Authentication
- Cryptography
- Security Monitoring
About Hatch
usehatchapp.comHatch is an innovative platform that employs AI-driven customer service representatives (CSRs) to engage with customers through SMS, email, and voice, significantly enhancing communication efficiency. The system allows businesses to build and deploy customized AI agents within 24 hours, improving response rates and streamlining the customer interaction process. By integrating seamlessly with existing systems, Hatch helps maximize revenue opportunities while minimizing overhead costs, making it a comprehensive solution for modern customer engagement. With proven results in increasing sales and improving customer experience, Hatch positions itself as a leader in the conversational AI space.
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