Product Reliability (Support) Engineer

AXS(1 month ago)

HybridFull TimeSenior$123,994 - $165,175 (estimated)Engineering

About this role

A Product Reliability Engineer at AXS Japan GK focuses on troubleshooting, analyzing, and resolving issues across the company’s applications and databases to ensure reliable production systems. The role supports internal and external data requests, builds scripts and documentation, and collaborates with cross-functional teams to maintain system stability. Based in Tokyo, the position contributes to expanding AXS’s operations and supports global ticketing products.

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Required Skills

SQL
Oracle
PostgreSQL
SQL Server
Monitoring
Logging
Alerting
JavaScript
Bash
Python

+9 more

Qualifications

University Degree in Computer Science or Technology
Bilingual Japanese/English

About AXS

axs.com

AXS is a ticketing and event-technology company that provides online and mobile ticket sales, access-control systems, and event-management tools for venues, promoters, and fans. Its platform includes digital ticketing (AXS Mobile ID), analytics and marketing tools, and an official resale marketplace to help venues boost revenue while keeping entry secure and paperless. AXS partners with arenas, theaters, and promoters to power ticket distribution, on-site entry, and fan engagement.

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