Product Solution Engineer - Domains & SEO

HighLevel(25 days ago)

RemoteFull TimeMedior$79,056 - $106,409 (estimated)Customer Success

About this role

The Product Solution Engineer at HighLevel serves as a key liaison between development and support teams to ensure seamless resolution of customer issues on the company’s SaaS marketing platform. The role focuses on managing and troubleshooting technical issues related to lead generation features such as funnels, websites, and forms. It operates in a global, remote-first environment, contributing to a large-scale, high-traffic B2B SaaS product. The position emphasizes both technical understanding and clear, customer-focused communication.

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Required Skills

Customer Support
Ticket Management
Issue Resolution
Stakeholder Communication
Agile Methodology
API Knowledge
Database Basics
UI Technologies
Vue.js
MongoDB

+10 more

Qualifications

Bachelor's Degree in Computer Science
Bachelor's Degree in Information Technology

About HighLevel

gohighlevel.com

GoHighLevel is an all‑in‑one marketing and CRM platform built for digital marketing agencies to capture, nurture, and manage client leads and campaigns. It bundles CRM/pipelines, automated workflows, landing pages and funnels, email/SMS marketing, appointment scheduling, calling/tracking, and reputation management into a white‑label SaaS agencies can brand and resell. Agencies use GoHighLevel to consolidate separate tools, automate client funnels and communications, track performance, and deliver a turnkey branded software solution without building their own stack.