PRGX Global, Inc.
The Product Support Advocate II provides advanced technical support for SaaS and internal products, managing requests through various channels and resolving complex issues. The role involves performing root cause analysis, basic SQL validations, and API troubleshooting while maintaining clear documentation and communication with stakeholders. This position requires collaboration with cross-functional teams to improve product reliability and customer satisfaction.
Headquarters
Atlanta, Georgia, United States
Company Size
1001-5000 employees
Founded
1970
PRGX Global provides tech-enabled recovery audits and S2P (source-to-pay) analytics to help enterprises recover lost profit and optimize procurement data. Trusted by 75% of the Global 2000, PRGX helps clients in more than 30 countries recover $1.8 billion in annual cash flow through services including AP profit recovery, contract compliance, overpayment prevention, and data intelligence. With over 50 years of experience, PRGX delivers software and services that reduce risk, maximize revenue recovery, and drive margin improvement across the source-to-pay lifecycle.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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PRGX Global, Inc. didn’t post a salary, so this is our estimate from similar listings.