WATI.io
A Product Support Associate at L2 level in the Customer Service department provides technical assistance and support to customers, ensuring their inquiries and issues are resolved efficiently. The role involves close communication with clients to maintain satisfaction and support the company's software products.
Wati is an AI-powered customer engagement platform that helps businesses drive revenue through WhatsApp, Instagram, Facebook Messenger, and other messaging channels. Trusted by 16,000+ businesses across 190+ countries, Wati offers tools including no-code chatbots, AI agents, campaign broadcasting, a team inbox, and WhatsApp Business API integrations. The platform serves marketing, sales, and support teams across industries such as e-commerce, healthcare, and eLearning.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for WATI.io.
WATI.io didn’t post a salary, so this is our estimate from similar listings.
75% above the average for this role
WhatsApp customer engagement tool WATI.io raises $10 Mn as it grows revenues 5x in just 6 months
Dec 8, 2021