Product Support Associate (NYC)
Outset
About this role
Outset is revolutionizing research with AI-powered user interviews, serving global enterprise clients and growing rapidly. They are seeking a Product Support Associate to develop their support functions, improve customer experience, and potentially lead a global support team. The role involves working closely with Product, Engineering, and Customer Success teams in a flexible, remote environment.
Skills
About Outset
outset.aiOutset is an innovative AI-moderated research platform designed to accelerate qualitative insights. By merging the depth of in-depth interviews with the speed and scalability of surveys, Outset enables businesses to make informed decisions quickly and efficiently. The platform harnesses advanced artificial intelligence to streamline the research process, allowing for better and faster comprehension of customer needs and preferences.
Recent company news
TipRanksOutset Medical Earnings Call Highlights Margin Turnaround
5 days ago
Stories From HiltonOutset Collection by Hilton: Launching Hilton's 25th Brand
Oct 6, 2025
The SaaS NewsOutset Raises $30 Million Series B
Dec 11, 2025
Stock TitanOM - Outset Medical, Inc. Latest Stock News & Market Updates
1 week ago
MassDeviceOutset Medical wins FDA nod for next-gen Tablo hemodialysis system
1 month ago
About Outset
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Outset.
Salary
$115k – $135k
per year