Product Support Engineer
Proofpoint(1 day ago)
About this role
Proofpoint is seeking a Product Support Engineer to provide technical support for enterprise-level cybersecurity products, interacting with customers to troubleshoot and resolve complex issues. The role involves collaboration across support tiers, guiding customers on product use, and contributing to documentation.
Required Skills
- Customer Support
- Troubleshooting
- Email Security
- Networking
- Linux
- Problem Analysis
- Customer Communication
- Knowledge Base
- Product Configuration
- Technical Support
About Proofpoint
proofpoint.comProofpoint helps protect people, data and brands against cyber attacks. Offering compliance and cybersecurity solutions for email, web, cloud, and more.
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