Product Support Manager
IP Fabric(12 days ago)
About this role
IP Fabric is a company specializing in network automation solutions, working to transform enterprise network management with innovative products. The role of the Product Support Manager involves leading a support team, working closely with engineering and product teams, and ensuring high standards in customer support.
Required Skills
- Networking
- Troubleshooting
- Customer Support
- Root Cause Analysis
- Team Leadership
- Communication
- Technical Support
- Network Concepts
- Support Processes
- Product Collaboration
About IP Fabric
ipfabric.ioWP Rocket is the company behind a popular premium WordPress performance plugin that speeds up sites through caching and front‑end optimizations. Its plugin delivers page caching and preloading, static file minification/concatenation, deferred JavaScript, image lazy‑loading, CDN integration, database cleanup, and other features to reduce load times and improve Core Web Vitals. Built for ease of use, WP Rocket targets site owners, agencies, and developers who want substantial, out‑of‑the‑box performance gains with broad compatibility across hosts and e‑commerce plugins.
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