Customer Success Manager

IP Fabric(1 year ago)

HybridFull TimeSenior$140,477 - $187,836 (estimated)Customer Success

About this role

A Customer Success Manager at IP Fabric partners with large, complex enterprises to realize the value of Network Assurance. The role sits between technical project leadership and commercial outcomes, working closely with post-sales solution architects while driving customer adoption, value realization, and long-term strategic relationships. The position supports a rapidly expanding, founder-led network automation company operating across Europe and the U.S.

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Required Skills

Enterprise Networking
Project Leadership
Stakeholder Management
Adoption Programs
Value Quantification
Renewals Management
Forecasting
Performance Monitoring
Relationship Building
Executive Communication

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About IP Fabric

ipfabric.io

WP Rocket is the company behind a popular premium WordPress performance plugin that speeds up sites through caching and front‑end optimizations. Its plugin delivers page caching and preloading, static file minification/concatenation, deferred JavaScript, image lazy‑loading, CDN integration, database cleanup, and other features to reduce load times and improve Core Web Vitals. Built for ease of use, WP Rocket targets site owners, agencies, and developers who want substantial, out‑of‑the‑box performance gains with broad compatibility across hosts and e‑commerce plugins.