Product Support Specialist - Australia

Ashby(3 days ago)

RemoteFull TimeMedior$70,000 - $105,000Customer Success

About this role

Ashby is hiring a Product Support Specialist for the APAC region, specifically in Australia. The role involves working closely with customers to troubleshoot complex integrations, guide through workflows, and improve support workflows through technical enablement and automation projects. The company values ownership, principled thinking, and thoughtful communication, offering a thorough onboarding process and a focus on customer experience.

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Required Skills

Troubleshooting
Customer Support
Workflow Automation
Product Knowledge
Technical Support

About Ashby

www.ashbyhq.com

Ashby is an all-in-one recruiting platform designed to streamline the entire hiring process for ambitious teams from startups to enterprises. Combining an Applicant Tracking System (ATS), Customer Relationship Management (CRM), scheduling tools, and analytics, Ashby simplifies recruiting while incorporating advanced AI functionalities. The platform focuses on enhancing candidate experience, automating workflows, and providing real-time insights, enabling organizations to make data-driven hiring decisions efficiently. With a commitment to innovation and user-friendly design, Ashby empowers teams to excel in their hiring efforts.

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