Product Support Specialist (Wed-Sun)
Anthropic(3 days ago)
About this role
Anthropic is seeking a Product Support Specialist to handle customer interactions, troubleshoot technical issues, and support the deployment of AI systems. The role involves working closely with engineers and stakeholders to ensure customer satisfaction and continuous improvement of support processes.
Required Skills
- API Debugging
- Support
- SaaS
- Technical Documentation
- Troubleshooting
- Customer Support
- OAuth
- SAML
- Linux
- Python
About Anthropic
anthropic.comAnthropic is an AI safety and research company focused on building reliable, interpretable, and steerable AI systems. It develops large language models (branded as Claude) and offers APIs and enterprise products that let organizations integrate conversational AI with safety-focused controls, moderation, and privacy features. The company prioritizes interpretability and alignment research, publishes technical work, and engages with policymakers to reduce risks from advanced AI. Customers choose Anthropic for its safety-first approach, controllability tools, and research-driven models.
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