Product Support Specialist
Asana(9 days ago)
About this role
Asana is seeking a Customer Product Support team member to assist customers with platform queries, troubleshoot technical issues, and provide a high level of support and education. The role involves developing expertise in Asana's features, engaging with customers through various channels, and collaborating with internal teams to improve the product and support processes.
Required Skills
- Customer Support
- Technical Troubleshooting
- Communication
- Problem Solving
- SaaS
About Asana
asana.comAsana is a cloud-based work management platform that helps teams organize, track, and manage projects, tasks, and workflows. It offers task lists, boards, timelines, calendars, goals, automation rules, reporting, and integrations with popular tools like Slack, Google Drive, and Microsoft Teams. Asana serves organizations from small teams to enterprises with admin controls, security features, and analytics. Teams choose it for its intuitive interface, flexible workflows, and strong collaboration capabilities.
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