About this role
Vanta is seeking a Product Support Specialist to assist customers with their inquiries, troubleshoot issues, and provide solutions to help them leverage the Vanta platform for security and compliance. The role focuses on delivering excellent customer service and ensuring customers successfully navigate security frameworks.
Required Skills
- Customer Support
- Troubleshooting
- CRM
- Security Frameworks
- Documentation
- Compliance
- Technical Support
- SaaS
- Problem Solving
- Communication
About Vanta
vanta.comVanta is a leading platform that automates compliance and risk management for organizations, facilitating certifications across various frameworks such as SOC 2, HIPAA, ISO 27001, and GDPR. By leveraging AI and automation, Vanta streamlines security reviews, vendor risk assessments, and continuous compliance monitoring, enabling companies to build and demonstrate trust effectively. With a customer base of over 12,000, from startups to enterprises, Vanta empowers organizations to focus on growth while ensuring security and compliance are seamlessly integrated into their operations.
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