Product Support Specialist
Tremendous
About this role
Tremendous is seeking a Product Support Specialist to advocate for customers, provide first-level problem solving, and contribute to product improvements in a fully remote environment. The role involves customer interaction, feedback collection, and collaboration with the team.
Skills
Qualifications
About Tremendous
www.tremendous.comTremendous is a comprehensive rewards platform that enables over 10,000 businesses to effortlessly send gift cards, money, and incentives to employees, customers, and prospects. With a vast selection of over 2,000 gift card options and customizable payouts, Tremendous streamlines the process of rewarding individuals across 230+ countries, all while ensuring security and compliance through advanced fraud prevention tools. The platform is recognized for its user-friendliness, offering options for instant delivery via SMS, email, or bulk payments, making it a popular choice for organizations aiming to engage and motivate their stakeholders.
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About Tremendous
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Tremendous.
Salary
$70k – $80k
per year