Product Support Supervisor
TaxAct(1 month ago)
About this role
The seasonal Product Support Supervisor will assist management in leading daily operations for TaxAct, focusing on training, mentoring, and supporting staff who provide customer service to individual tax filers. The role contributes to Taxwell's mission to help everyday Americans maximize tax refunds by ensuring high-quality, customer-focused support during tax season.
Required Skills
- Supervision
- Coaching
- Training
- Mentoring
- Quality Assurance
- Reporting
- Troubleshooting
- Timekeeping
- Scheduling
- Communication
+3 more
About TaxAct
taxact.comFile your taxes online with confidence using TaxAct’s accurate solutions for individuals and businesses.
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