Taxwell
The Product Support Supervisor will lead daily operations and mentor staff providing customer service for TaxAct's individual tax filers. This role involves training agents, monitoring performance, and ensuring accurate customer support in a fast-paced environment. The supervisor will also handle escalations, conduct quality assurance, and contribute to process improvements.
Leading provider of tax preparation software
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Taxwell.