Product Support T3 Engineer

Cato Networks(1 month ago)

RemoteFull TimeSenior$142,493 - $190,403 (estimated)Support Services

About this role

The Product Support T3 Engineer will engage with customers across evaluation, post-sales, onboarding, and the ongoing customer lifecycle, acting as a trusted advisor and advocate. The role supports resolution of complex technical issues, partners with R&D and product teams, and helps expand Cato’s global support services within a fast-growing cloud network security company. This position involves nurturing customer relationships and aligning customer needs with the company’s SASE solutions.

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Required Skills

Customer Support
Troubleshooting
Networking
Routing
TCP/IP
Firewalls
Packet Analysis
Cloud
SaaS
VPNs

+10 more

About Cato Networks

catonetworks.com

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