Product Support Technician

Catapult Sports

2 days ago

3.6 on Glassdoor

Guadalajara, Jalisco, Mexico

Hybrid

Full Time

Junior

0 applicants

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About this role

A Product Support Technician at Catapult supports sports technology solutions for athletes and teams worldwide, providing technical assistance, training, and troubleshooting to ensure customer satisfaction. The role involves collaborating with the software team, helping validate new features, and documenting support processes.

Skills

Qualifications

Degree in Computer ScienceITSports Science

About Catapult Sports

catapult.com

Catapult is a sports technology company that builds wearable sensors and analytics software to help teams and athletes maximize performance, manage load, and reduce injury risk. Their platform combines GPS/IMU-based wearables, video and performance-management tools, and advanced data analytics to deliver actionable insights for coaches, sports scientists, and medical staff. Catapult’s solutions are used by professional teams, leagues, and performance programs worldwide to inform training, recovery, talent development, and return-to-play decisions. They emphasize easy-to-use dashboards, robust integrations, and evidence-based insights to improve on-field outcomes.