Product Support Technician

Catapult Sports

2 days ago

3.6 on Glassdoor

Remote

Full Time

Junior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

A Product Support Technician at Catapult supports sports technology products by providing technical assistance, user training, troubleshooting hardware and software issues, and collaborating with the software team to improve support processes. The role involves communicating with global clients, creating documentation, and validating new features, all to enhance customer experiences.

Skills

Qualifications

Degree in Computer Science, IT, sports science or related experience

About Catapult Sports

catapult.com

Catapult is a sports technology company that builds wearable sensors and analytics software to help teams and athletes maximize performance, manage load, and reduce injury risk. Their platform combines GPS/IMU-based wearables, video and performance-management tools, and advanced data analytics to deliver actionable insights for coaches, sports scientists, and medical staff. Catapult’s solutions are used by professional teams, leagues, and performance programs worldwide to inform training, recovery, talent development, and return-to-play decisions. They emphasize easy-to-use dashboards, robust integrations, and evidence-based insights to improve on-field outcomes.