Wipro
This role provides effective technical support to internal processes and actively resolves client issues in various scenarios. The ideal candidate supports the process by managing transactions, fielding incoming help requests, and delivering excellent customer service through diagnosis and troubleshooting. Responsibilities include documenting queries, updating knowledge bases, and ensuring resolution within defined service level agreements (SLAs).
Wipro is a global IT services and consulting company that helps enterprises accelerate digital transformation through consulting, engineering and AI-driven solutions. It provides cloud, digital engineering, cybersecurity, data & analytics, automation, application and infrastructure services, plus industry-specific solutions and managed operations. Consulting‑led and AI‑powered, Wipro combines design, engineering and operational capabilities to deliver future-ready technology and measurable business outcomes for clients worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Wipro.
Wipro didn’t post a salary, so this is our estimate from similar listings.