Production Support Specialist
Anchanto(1 month ago)
About this role
A Product Support Specialist is the primary product expert and point of contact for end users, focused on driving platform adoption and improving business outcomes. The role represents the company to customers and helps increase user productivity and trust in the product. It works closely with internal teams to ensure timely resolution of issues and to surface product improvements.
Required Skills
- Product Expertise
- Communication
- Active Listening
- Phone
- Chat
- Teams
- Problem Solving
- Analytical Thinking
- Time Management
+11 more
Qualifications
- Bachelor's Degree
About Anchanto
anchanto.comAnchanto is a SaaS company that provides e-commerce and supply chain software, including WMS, OMS, and multichannel selling solutions. Its platform connects marketplaces, sales channels, carriers and warehouses to centralize inventory, orders and fulfillment workflows. Anchanto targets brands, retailers, marketplaces and 3PLs, offering integrations, automation and analytics to scale omnichannel commerce and logistics.