Professional Services Manager (Implementation & Integrations)
Proton.ai
About this role
Proton is hiring a Professional Services Manager to own and scale customer implementations for its AI-native distribution software. You will lead a team of seven, manage onboarding from kickoff to go-live, and act as the primary bridge between customers and engineering. This is the company’s first Professional Services leader, reporting to the Head of Customer Experience.
Skills
About Proton.ai
proton.aiProton is an AI‑powered CRM platform purpose-built for distributors that centralizes customer and product data, fosters accountability, and focuses sales and operations teams on high‑value work. Its product suite includes a distributor CRM, Pronto (an AI agent), and Proton PIM — a product information management system that collects and organizes product data for you. By combining automation, AI assistance, and industry‑specific workflows, Proton helps distributors streamline processes, improve visibility, and drive revenue growth.
Recent company news
Supply House TimesProton.ai and Revenue Optics form partnership
Nov 13, 2025
Industrial DistributionProton.ai Launches Conversational AI Assistant
Jul 10, 2025
CNETLumo Is Proton's Privacy-First Alternative to ChatGPT and Other AI Chatbots
Jul 23, 2025
TechaerisLumo; Proton announces its privacy-focused AI assistant
Aug 29, 2025
TechRadarProton launches Lumo for Business, a privacy-focused AI assistant
Nov 4, 2025
About Proton.ai
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Proton.ai.
Salary
$150k – $180k
per year