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Program Director at NICE - ApplyBlast

Program Director

NICE

3 months ago

3.8 on Glassdoor

Sydney, New South Wales, Australia

Onsite

Full Time

Director

0 applicants

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About this role

The Program Director is a senior individual contributor responsible for end‑to‑end delivery and governance of large, complex multi‑stream programs across the APAC Services portfolio, acting as a trusted advisor to client executives and the senior escalation point for customers, partners and vendors. The role ensures programs are delivered on scope, schedule and quality while building executive relationships and guiding a community of Project Managers.

Responsibilities

Own end‑to‑end delivery of large multi‑stream programs
Run governance cadence and chair steering committees
Coach and quality‑assure a community of Project Managers
Manage executive stakeholder and vendor relationships
Control program risk, compliance and commercial forecasting

Skills

About NICE

nice.com

Headquarters

Hoboken, New Jersey, United States

Company Size

5001-10000 employees

Founded

1986

View Profile

NICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.