Program Manager, Knowledge Documentation & Accessibility
Abridge(1 month ago)
About this role
The Program Manager, Knowledge Documentation & Accessibility at Abridge is responsible for creating, maintaining, and governing Knowledge Base content such as user guides, SOPs, and FAQs for both internal and external audiences. This role involves collaborating with cross-functional teams, including engineering and product management, to ensure accurate and effective documentation that meets tight deadlines, especially around new feature launches. Additionally, the Program Manager will analyze user feedback, optimize documentation strategies, and drive best practices to enhance service delivery and foster a customer-centric culture.
Required Skills
- Program Management
- Technical Writing
- Knowledge Base Creation
- Content Development
- Cross-Functional Collaboration
- Documentation Standards
- User Experience Analysis
- Audience Needs Assessment
- Feedback Gathering
- Process Improvement
+7 more
About Abridge
www.abridge.comAbridge is a healthcare technology company that leverages generative AI to transform clinical documentation and patient-clinician conversations into actionable insights. Its innovative platform enables healthcare systems to create contextually aware, clinically useful, and billable AI-generated notes, enhancing the efficiency of clinicians, nurses, and revenue cycle teams. By seamlessly integrating into existing workflows, Abridge delivers measurable improvements in patient care and clinician satisfaction at scale. The company is recognized for its impactful contributions to the healthcare sector, receiving accolades for its cutting-edge solutions.
Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Abridge
Similar Jobs
Sr. Technical Writer II (6278)
MetroStar(1 month ago)
Sr. Technical Writer II (6278)
MetroStar(1 month ago)
Sr. Technical Writer II (6278)
MetroStar(1 month ago)
Knowledge Management & Operations Lead - Singapore
Plaud AI(1 month ago)
Documentation lead
Watershed(3 months ago)
Sr. Technical Writer II (6278)
MetroStar(14 days ago)