Program Service Specialist - Deviation Management

The Program Service Specialist - Deviation Management leads the investigation, assessment, and resolution of product quality deviations and failing laboratory test reports for a broad portfolio of consumer packaged goods. This role serves as the primary point of contact for managing non-conforming product issues, ensuring timely risk assessment, root cause analysis, and compliant disposition decisions. The position requires balancing compliance, business risk, and operational efficiency while collaborating with internal teams and external stakeholders.